Error: unable to capture screen data

Tracerback69
Space Cadet
Posts: 17
Joined: Thu Aug 04, 2022 9:21 am

Error: unable to capture screen data

Post by Tracerback69 »

Hello,

The bot is unable to capture screen data while in the EVE Online launcher (once manually logged in, it capture's the screen just fine). How can I solve this?

Thank you!

Code: Select all

[19:11:12] Eve-Online client found 1952 x 1160
[19:11:12] Init capture 1952 x 1160
[19:11:12] Error: Unable to capture screen data
Tracerback69
Space Cadet
Posts: 17
Joined: Thu Aug 04, 2022 9:21 am

Re: Error: unable to capture screen data

Post by Tracerback69 »

I got the bot to correctly launch my account by disabling the HIGH DPI option in EVE Online launcher, but once in character selection screen it does nothing for hours. Currently, the auto log feature is not working for me.
dev
Site Admin
Posts: 613
Joined: Mon May 17, 2021 1:03 am

Re: Error: unable to capture screen data

Post by dev »

Tracerback69 wrote: Sun Aug 07, 2022 6:12 pm I got the bot to correctly launch my account by disabling the HIGH DPI option in EVE Online launcher, but once in character selection screen it does nothing for hours. Currently, the auto log feature is not working for me.
Make sure you also disable Directx 12 in the launcher. CCP recently forced enabled Directx 12 and the bot only works with Directx 11.
Tracerback69
Space Cadet
Posts: 17
Joined: Thu Aug 04, 2022 9:21 am

Re: Error: unable to capture screen data

Post by Tracerback69 »

dev wrote: Sun Aug 07, 2022 9:57 pm
Tracerback69 wrote: Sun Aug 07, 2022 6:12 pm I got the bot to correctly launch my account by disabling the HIGH DPI option in EVE Online launcher, but once in character selection screen it does nothing for hours. Currently, the auto log feature is not working for me.
Make sure you also disable Directx 12 in the launcher. CCP recently forced enabled Directx 12 and the bot only works with Directx 11.
The bot captures just fine the screen while ingame in Dx11, the problem is with the login screen. It launches the game, and then just hangs up. It needs to click the character to finish the login process. Could it be fixed? Thank you.
Disafect
Commander
Posts: 41
Joined: Fri Apr 29, 2022 10:46 pm

Re: Error: unable to capture screen data

Post by Disafect »

this is still a pretty big issue on two of my bots, makes DCs a pain
dev
Site Admin
Posts: 613
Joined: Mon May 17, 2021 1:03 am

Re: Error: unable to capture screen data

Post by dev »

Understood, so it appears on BREAKS and DISCONNECTS it happens the most during the login screen?

Can one of you guys post logs so I can see where it hangs at please? I have a suspicion on where its hanging but its hard for me to reproduce the problem.
Disafect
Commander
Posts: 41
Joined: Fri Apr 29, 2022 10:46 pm

Re: Error: unable to capture screen data

Post by Disafect »

application capture:

Code: Select all

2022-08-09 17:25:17: Current speed: 649ms
2022-08-09 17:25:17: Setting speed to 100%
2022-08-09 17:25:18: Eve online connection lost
2022-08-09 17:25:22: Eve online client terminated
2022-08-09 17:25:23: Eve-Online client found 1125 x 580
2022-08-09 17:25:26: Init Capture 1125 x 580
2022-08-09 17:25:26: Starting Eve Online from launcher...
2022-08-09 17:25:38: Eve-Online client found 1600 x 900
2022-08-09 17:25:41: Init Capture 1600 x 900
2022-08-09 17:44:13: Eve-Online client found 1125 x 580
2022-08-09 17:44:16: Init Capture 1125 x 580
2022-08-09 17:44:16: Starting Eve Online from launcher...
2022-08-09 17:44:47: Starting Eve Online from launcher...
2022-08-09 17:45:18: Starting Eve Online from launcher...
2022-08-09 17:45:49: Starting Eve Online from launcher...
2022-08-09 17:46:20: Starting Eve Online from launcher...
2022-08-09 17:46:51: Starting Eve Online from launcher...
2022-08-09 17:47:22: Starting Eve Online from launcher...
2022-08-09 17:47:53: Starting Eve Online from launcher...
2022-08-09 17:48:25: Starting Eve Online from launcher...
2022-08-09 17:48:56: Starting Eve Online from launcher...
2022-08-09 17:49:27: Starting Eve Online from launcher...
2022-08-09 17:49:57: Failed to launch Eve Online 10 times
2022-08-09 17:49:57: Giving up
2022-08-09 17:49:59: Bot is now paused
Desktop Capture

Code: Select all

2022-08-09 17:32:58: Eve online connection lost
2022-08-09 17:33:03: Eve online client terminated
2022-08-09 17:33:03: Eve-Online client found 1184 x 580
2022-08-09 17:33:04: Init Capture 1184 x 580
2022-08-09 17:33:04: Starting Eve Online from launcher...
2022-08-09 17:33:12: Eve-Online client found 1440 x 852
2022-08-09 17:33:13: Init Capture 1440 x 852
2022-08-09 17:44:08: Eve-Online client found 1184 x 580
2022-08-09 17:44:09: Init Capture 1184 x 580
2022-08-09 17:44:09: Starting Eve Online from launcher...
2022-08-09 17:44:17: Eve-Online client found 1440 x 852
2022-08-09 17:44:18: Init Capture 1440 x 852
2022-08-09 17:45:20: Character login screen detected

they're dead jim
dlong41123
Space Newbie
Posts: 1
Joined: Wed Aug 10, 2022 1:37 pm

Re: Error: unable to capture screen data

Post by dlong41123 »

New user here, Im stuck with this same issue.
dev
Site Admin
Posts: 613
Joined: Mon May 17, 2021 1:03 am

Re: Error: unable to capture screen data

Post by dev »

I'll add to bug list and investigate. In the meantime just start the bot with eve online already launched and the launcher closed down and make sure you have Directx12 unchecked in the launcher in the game settings.
Disafect
Commander
Posts: 41
Joined: Fri Apr 29, 2022 10:46 pm

Re: Error: unable to capture screen data

Post by Disafect »

I would be interested to see how it behaves if the bot clicked the char select 3 or 4 times in 1 second intervals. I feel like I sometimes have to do that manually when I log in anyways.
Post Reply